CHC33021 Certificate III in Individual Support (Ageing and Disability)

The CHC33021 Certificate III in Individual Support (Ageing and Disability) is designed to provide training to entry level workers who want to work in the community, home or residential care settings to provide personalised ageing, disability or other person-centred support.

During this course students will gain an understanding of how to:

  • Identify the client’s needs and determine an individualised support plan
  • Promote independence by helping individuals identify their own strengths
  • Establish effective communication strategies with clients and their families, colleagues and management
  • Adhere to all legal, ethical and safe workplace practices, policies and procedures
  • Provide person centred support to clients with special needs such as dementia, palliative care & behavioural support
  • Recognise and promote ways to improve the physical well-being of the client

Career Opportunities:

  • Assistant in nursing
  • Personal care worker/assistant
  • Residential care worker
  • Support worker
  • Disability worker


Fees & Dates

Entry Requirements

Delivery Mode



Code Title
CHCCCS031 Provide individualised support
CHCCCS040 Support independence and wellbeing
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
CHCLEG001 Work legally and ethically
CHCCCS041 Recognise healthy body systems
HLTWHS002 Follow safe work practices for direct client care
CHCCCS038 Facilitate the empowerment of people receiving support
HLTINF006 Apply basic principles and practices of infection prevention and control
CHCAGE011 Provide support to people living with dementia
CHCAGE013 Work effectively in aged care
CHCPAL003 Deliver care in aged care
CHCDIS012 Support community participation and social inclusion
CHCDIS011 Contribute to ongoing skills development using a strengths-based approach
CHCDIS020 Work effectively in disability support


Intake Dates: Monthly intakes

Duration: 39 weeks

  • A student must be able to supply a Federal Police Check (cost applies) on enrolment – refer to for fees.
  • Regular access to a computer or tablet to undertake learning and assessment activities
  • Regular access to the internet and to an email account
  • The ability to communicate directly with SRI
  • The ability to communicate in English with SRI
  • The ability to understand instructions provided, written or verbally in English
  • The ability to use a computer and type
  • The willingness to provide a valid USI


  • Vocational Placement:
    Students must undertake a minimum of 120 logged working hours within an approved service (preferably aged care facility due to unit of competency and observation requirements), which will allow students to demonstrate necessary skills and competency of a range of work-related actives. Students may be required to provide documentation such as police check, and immunisation statements before entering a Vocational Placement facility.
  • Assessment:
    Uses a staggered assessment schedule with a range of methodologies such as:
    • Real world projects
    • Simulated workplace case studies
    • Portfolios of authentic work samples
    • Presentations
    • Workplace observations/ third part reports

Employment Assistance
As a Sarina Russo Institute student, you are entitled to our FREE employment assistance, which provides mentoring, employment workshops and job placement service.

Student Support Services

  • Dedicated Trainers to help with training and assessment
  • Access to iLearn – our 24/7 learning management system
  • Access to online Language Literacy and Numeracy testing and tools to help with proficiency skills if required
  • Mentoring and job placement assistance
  • Opportunities to collaborate online with peers

Have a question? Feel free to ask