SIT20316 Certificate II in Hospitality


This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.

This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.

VETiS Program
This course can be undertaken in years 10, 11 and 12, and can count towards the Queensland Certificate of Education under the VETiS Program.



Delivery & Duration

Entry Requirements

Career Opportunities


The following accredited units are covered in this course:

Core Units

Code Title
BSBWOR203 Work effectively with others
SITHIND002 Source and use information on the hospitality industry
SITHIND003 Use hospitality skills effectively
SITXCCS003 Interact with customers
SITXCOM002 Show social and cultural sensitivity
SITXWHS001 Participate in safe work practices

Elective Units

Code Title
SITXFSA001 Use hygienic practices for food safety
BSBCMM201 Communicate in the workplace
SITHFAB002 Provide responsible service of alcohol
SITHFAB004 Prepare and serve non-alcoholic beverages
SITHFAB005 Prepare and serve espresso coffee
SITXINV001 Receive and store stock


Fee Free for 2018 Year 12 Graduates

Payment Method
1. Debit Order only over 40 weeks ($31 per week, $62 per fortnight, $124 per month)
2. $400 per Semester


  • The online theory component is available for all units
  • 12 units must be completed: 6 core units + 6 elective units
  • Students enrolled in the Certificate II in Hospitality course must complete a mandatory work placement of 12 shifts. Students are required to source their own work placements.

Duration: The full course is 3 semesters (up to 12 months)

  • Regular access to a computer or tablet to undertake learning and assessment activities
  • Regular access to the internet and to an email account
  • The ability and willingness to complete an online course
  • The ability to communicate directly with SRI
  • The ability to communicate in English with SRI
  • The ability to understand basic instructions provided, written or verbally in English
  • The ability to use a computer and type
  • The willingness to provide a valid USI

  • Bar attendant
  • Café attendant
  • Catering assistant
  • Food and beverage attendant
  • Front office assistant
  • Porter
  • Room attendant.

Employment Assistance
As a Sarina Russo Institute student, you are entitled to our FREE employment assistance, which provides mentoring, employment workshops and job placement service.

Student Support Services

  • Dedicated Trainers to help with training and assessment
  • Access to iLearn – our 24/7 learning management system
  • Access to online Language Literacy and Numeracy testing and tools to help with proficiency skills if required
  • Mentoring and job placement assistance
  • Opportunities to collaborate online with peers

Have a question? Feel free to ask